Information
We understand that choosing a home health caregiver can bring up many questions and concerns. At Safe Haven of SFL, we're committed to providing clear and helpful information to guide you through the process. Explore our frequently asked questions below to learn more about our services and how we can support you and your loved ones.
Frequently asked questions
Here you'll find answers to common questions about our caregiver services at Safe Haven of SFL. We aim to address your concerns and provide the clarity you need to make informed decisions about your home healthcare needs.
What are the most common questions or concerns potential clients have before choosing a home health caregiver?
Who can benefit from your services?
Our services are ideal for anyone including adults with disabilities, seniors, individuals recovering from surgery, and families who need short-term or long-term non-medical support.
How can i pay for services?
We offer payment services to assist with the costs of our services please submit a consultation request here and we'll be happy to address this concern.
What services does Safe Haven of SFL provide?
Safe Haven of SFL provides non-medical, in-home support services including companionship, light housekeeping, meal preparation, medication reminders, transportation assistance, and personalized daily support based on client needs.
Are your caregivers trained and background-checked?
Yes. All caregivers are screened through strict background checks and are required to maintain CPR/BLS and blood pathogens certification. They also submit routine Drivers License checks. Here at Safe Haven of SFL, we prioritize safety, professionalism, and compassion.
Can I meet the caregiver before services begin?
Yes. We aim to ensure a good fit and will coordinate an introduction when possible before care officially begins.
Can I change caregivers at anytime?
Yes. We encourage our clients to speak with us in regards to any changes needed at any time and we will act according to your needs.
Will the same caregiver come each visit?
Yes, We strive for consistency, but be advised availability and scheduling may require occasional caregiver substitutions.
How do I get started with services?
You can click( here ) and submit a request through our website or by phone to schedule a consultation. We’ll discuss your needs and create a personalized care plan with your dedicated care manager.
Do you offer short-term or long-term care?
Yes. We offer flexible care options including short-term, long-term, and ongoing support depending on your situation.
Can care plans be adjusted?
Absolutely. Care plans can be updated as needs change.
If any further questions arise please email or call us with the information given in our Contact page here
What are some common misconceptions people have about home healthcare, and how would you address them?
“Caregivers replace family involvement.”
Our Caregivers support families, they do not replace them. Our role is to provide extra help, relief, and peace of mind while families remain actively involved in their loved one’s care.
“Only seniors need caregivers.”
Caregiving services benefit adults of all ages, including individuals with disabilities, those recovering from surgery, busy families needing support, and anyone who needs help with daily tasks.
“Caregivers take over completely and remove independence.”
Our goal is to support independence, not take it away. Caregivers encourage clients to do what they can safely while offering help where needed.
Can you give me a few examples of situations where your services made a real difference for a client and their family?
One of our current clients has a condition that reduced his mobility so , he lived with his son and his son requested our services. Throught our time being there, we realized this client wasnt getting care for to the full potiential of what he needed and someone close to his was using all hisfinances without his knoledge as he was depressed and began to endulge in alcohol a bit too often. Once out caregiver brought it to our attention, we offered the client additional time to his service, helped the client get housing though third parties and assisted the client with programs to progress his mental health and monitor his finances. So although we didnt do it all ourselves, we got the client the help he needed with the help of our community resources.
We have a client who lives on their own and has no living kids or relatives, this client wasnt very social and started to feel less worthy. we decided to step in and help the client adjust to the circumstances they were in and some of our caregivers went as far as to invite the client to social functions to boost the clients social life. Now, after 3 month of service, this client is more social , can actually call a friend and has even lost so me of the weight aquired by depression.
What's the easiest way for someone to get started or book a consultation after reading the FAQs?
Submit a consultation request email to intake@safehaven.com or submit the contact us form on our home page at the bottom.
Your questions answered
We hope these frequently asked questions have provided valuable insights into our services at Safe Haven of SFL. If you have further questions or would like to discuss your specific needs, please don't hesitate to reach out. We're here to help you find the best care solutions for your family.